DEYE INVERTER
1. If App asks me to provide password to log in:
The password and email address is what you entered into the app when registering on the app.
2. If you can’t remember your password (Solarman Smart App):
Step 1
Click on Solarman Smart App. Look on your phone home screen for the Solarman App icon.
Step 2
Click on “Forgot your account or password?” at the bottom right-hand side corner and follow the prompts to reset your password. (See snippet: Forgot Password)
Step 3
Fill in your email adress and create a new password in the “Email” and “Password” fields, respectively. (See snippet: Reset Password)
Step 4
You will then need to verify your change. Click on the “Send” button beside the “Verification Code” section. A code will be sent to the email address you have inserted. Please type the code into the space provided in the block for “Verification Code”. Once verified, click on “Done”. (See snippet: Reset Password)
Step 5
Once these steps have been completed, you will be redirected to the Login In Page and you can log in with your new password.
- All
- 1 Forgot Password
- 2 Rest Password
3. If you can’t remember your password (Solarman Business App):
Step 1
Click on Solarman Business App. Look on your phone home screen for the Solarman Business App icon.
Step 2
Click on “Forgot your password?” at the bottom left-hand corner and follow the prompts to reset your password. (See snippet: Login)
Step 3
Type in your email address in “E-mail” field. (See snippet: Forgot Password)
Step 4
Click on “Send” below the “Verification Code” field. A code will be sent to your email address. Please type in code in the block provided and press “Next”. (See snippet: Forgot Password)
Step 5
Type in your new password into the “New Password” field and re-type it into the “Confirmation Password” field. (See snippet: Reset Password)
Step 6
Once these steps have been completed, you will be redirected to the Login In Page and you can log in with your new password.
- All
- 1 Login
- 2 Forgot Password
- 3 Reset Password
4. How do I change my depth of discharge on a Deye inverter?
On a Solarman Smart App:
Step 1
Open the Solarman App and navigate to the “My Plants” page. Tap on the “Check the plant” at the bottom of the page. (See snippet: Plants)
Step 2
Click on the “Device” tab. (See snippet: Select Device)
Step 3
Ensure you are on the “Inverter” tab, then select “Remote Control”. This will take you to the Settings Page. (See snippet: Select Device)
Step 4
Once on the Settings page under “Classification”, scroll down to “System Work Mode – 2”. (See snippet: Grid)
Step 5
Click “Read” at bottom of System Work Mode 2, and this will read the settings on the inverter. (See snippet: Grid)
Step 6
The “Time of Use” block needs to be ticked for the timer to be active. At the dropdown below this tick box there are 6 timers where you can set the battery percentage you that want. Example: If you set the percentage to 40 you will then use up 60 percent of the battery. (See snippet: Settings + Timer)
Step 7
The battery percentage will have to be set in all time periods 1-6. You will see each time
period has a start time and an end time . (See snippet: Grid Charge)
Step 8
In each time period you can also tick “Grid Charge” if you want Eskom to charge the battery. (See snippet: Grid Charge)
Step 9
If grid charge is ticked you need to set the percentage of the battery when you want Eskom to stop charging the battery. Example: Setting the battery to 80 percent: if the battery is lower than 80 percent in that time period, then Eskom will charge the battery until it reaches 80 percent.
Step 10
Once the settings have been done, you need to tap “Setup” at the bottom right-hand side corner to set the settings. (See snippet: Grid Charge)
- All
- 1 Plants
- 2 Select Device
- 3 Grid
- 4 Settings
- 5 Timer
- 6 Grid Charge
4. How do I change my depth of discharge on a Deye inverter?
On a Solarman Business App:
Step 1
Open App and and tap on the “Dashboard” page. (See snippet: Dashboard)
Step 2
Click on “Total Plants” and click on your solar plantClick on “Devices” nextto Dashboard.. (See snippet: Dashboard)
Step 3
Click on “Devices” next to Dashboard. (See snippet: Solar Device)
Step 4
Click on “Inverter”. (See snippet: Solar Device)
Step 5
Once on Inverter page, click on top right corner the drop down menu “…”. (See snippet: Inverter Settings)
Step 6
Click on “Remote Control” and the settings page will open up. (See snippet: Remote Control)
Step 7
Scroll down to System Work Mode 2. (See snippet: Settings)
Step 8
Click “Read” at the bottom of System WorkMode 2, this will read settings on inverter. (See snippet: Settings)
Step 9
The “Time of Use” block needs to be ticked for the timer to be active. Then there are 6 timers where you can set the battery percentage you that want. Example: If you set the percentage to 40 you willthen use up 60 percent of the battery. (See snippet: Settings + Timer)
Step 10
The battery percentage will have to be setin all time periods 1-6. You will see each timeperiod has a start time and an end time. (See snippet: Grid Charge)
Step 11
In each time period you can also tick “GridCharge” if you want Eskom to charge the battery. (See snippet: Grid Charge)
Step 12
If grid charge is ticked you need to set the percentage of the battery when you want Eskom to stop charging the battery. Example: Setting the battery to 80 percent: if the battery is lower than 80 percent in that time period, then Eskom will charge the battery until it reaches 80 percent.
Step 13
Once the settings have been done, you need to click“Setup” at the bottom right – hand side corner to set thesettings. (See snippet: Grid Charge)
- All
- 1 Dashboard
- 2 Solar Device
- 3 Inverter Settings
- 4 Remote Control
- 5 Grid
- 6 Settings
- 7 Timer
- 8 Grid Charge
5. How to restart a Deye inverter?
Step 1
Switch changeover switch to Eskom so that there is no load from appliances on the inverter. (See snippet: Changeover)
Step 2
Shut off the “Feed Inverter”, breaker (also called 220v inv supply). (See snippet: Feed Inverter)
Step 3
Switch off 220v inv return breaker (also called inv mains or load breaker). All these switches should be by the inverter or on your main board in the house. (See snippet: Main Switch)
Step 4
Switch off the DC switch on the inverter, this will switch off your solar panels. (See snippet: DC Switch)
Step 5
Once your solar is off, you can puch the on/off button on the inverter. This will either be on the side of the inverter or at the bottom of the inverter depending on the model. Now you will have to wait for the inverter to shut down, this can take a few seconds or up to a minute. (See snippet: On/Off)
Step 6
Once the inverter is off you can shut down the battery (refer to how to switch on/off battery section).
Step 7
Now that the whole system has been shut down, you can restart the inverter.
Step 8
First switch the battery on (refer to how to switch on/off battery section).
Step 9
Switch the on/off button on the inverter (See snippet: On/Off)
Step 10
Once the normal light above the inverter screen switches on, you can then proceed to switch on the “Feed Inverter” breaker (also known as the 220v inv supply). (See snippet: Feed Inverter + Light)
Step 11
Switch on the 220v inv return breaker (also called inv mains or load breaker). You will need to wait for the grid to connect to the inverter which takes about a minute. (See snippet: Main Switch)
Step 12
Then you can switch on the DC switch to return to the solar. (See snippet: DC Switch)
Step 13
Finally switch the changeover switch back to the inverter (solar supply). When switching the changeover switch, please make sure you have all the computers off as the power will switch off for a second. Also, switch off all big loads in the house. (See snippet: Changeover)
- All
- 1 Dashboard
- 2 Solar Device
- 3 Inverter Settings
- 4 Remote Control
- 5 Grid
- 6 Settings
- 7 Timer
- 8 Grid Charge
6. If your battery goes flat:
For the Deye inverters, you will need to wait for Eskom power come back on start charging batteries or till sun comes up in morning so that solar can batteries.
If the only power source is your solar, then inverter will charge batteries to about 40 percent before switch on and give house power.
If Eskom power is on and the inverter does not want to give you power, then will have do a restart system. Please refer section: HOW TO RESTART DEYE INVERTER.
